June 1, 2021

AdventHealth Ramps Up In-Home Medical Care Thanks to Strategic Partnership

DispatchHealth, a provider of in-home medical care in the United States, recently announced a partnership with AdventHealth, one of the largest faith-based health systems in the U.S., to offer patients an expanded opportunity to receive care in the comfort of their own home. The new service will help provide greater access, convenience, and support for consumers and will initially be offered in several cities in Florida as well as the Kansas City metro area.

DispatchHealth has built a complete platform for delivering, coordinating, and providing medical care to patients in their homes. AdventHealth patients and providers in the Florida cities of Daytona Beach, Ocala, and Orlando, as well as in Kansas City, will now be able to request DispatchHealth’s acute medical care for a wide range of common to complex injuries and illnesses, including viral infections, COPD exacerbations, congestive heart failure, and more. 

This partnership expands DispatchHealth’s current operations in Tampa, Florida, where the two organizations have been working together to provide in-home medical care. In all of the locations, patients can request care via phone, by DispatchHealth’s mobile app or website, and soon through the AdventHealth website and mobile app. Once requested, a medical team arrives quickly at the patient’s home, equipped with the necessary tools and treatments, and no referral is needed.

“Many health-care providers have a strong desire to deliver home-based care, and DispatchHealth can provide a proven platform to quickly extend care outside of the typical clinic and hospital setting,” Mark Prather, CEO and co-founder of DispatchHealth, said. “We’re thrilled to be AdventHealth’s partner of choice in offering patients effective, convenient, and affordable care at home. The developing partnership builds on AdventHealth’s commitment to value-based care, and we look forward to bringing the service to even more markets.”

Since its founding in 2013, DispatchHealth’s unique model of care has proven to save an average of US$1,100 to $1,700 per acute care visit. DispatchHealth will expand its in-home medical services with AdventHealth to offer convenient, safe, and lower-cost medical care to more consumers.

“AdventHealth is driven to provide wholistic care to everyone and to remove any barriers that may prevent someone from receiving the care they need. We want to meet people where they are and bring personalized, high-acuity care to our patients’ living rooms,” Lisa Musgrave, AdventHealth’s vice president of home care administration and post-acute services, said. “We are excited to expand our home-based alternative care offerings to include this high-quality, high-value service and to integrate it with other innovations and investments AdventHealth is making in home health.”

The original version of this story was posted on the AdventHealth news site.