March 15, 2022

AdventHealth Renewed Alliance with Walt Disney World Is Producing Results

Adventist health care organization breaks ground on emergency room inside the park.

AdventHealth Orlando Newsroom, North American Division, and Adventist Review

AdventHealth broke ground on its emergency room (ER) located at Flamingo Crossings Town Center in Winter Garden, Florida, United States, on March 8, 2022. The new facilities will bring emergency care and an enhanced patient experience to Walt Disney World Resort guests, cast members, and the Central Florida community, leaders said.

To commemorate this important milestone in the renewed alliance between AdventHealth and Walt Disney World Resort, a very special guest — Mickey Mouse — participated in the ceremony. During the event, AdventHealth and Disney sealed a time capsule containing items that tell the history of the alliance, as well as mementos from The World’s Most Magical Celebration, commemorating the 50th anniversary of Walt Disney World Resort.

“We are pleased to break ground on this unique and innovative facility, which will provide convenient, whole-person care for Central Floridians and visitors alike,” Doug Harcombe, CEO of AdventHealth Celebration and the Osceola market, said. “We’re combining what AdventHealth and Disney each do best: providing exceptional clinical care and designing an experience that delivers a calming environment with touches of Disney’s storytelling.”

The emergency room, located at the western gateway to Walt Disney World Resort, will be staffed by a comprehensive clinical team including board-certified emergency physicians and emergency nurses. The design of the facility and team member training will bring an enhanced patient experience for those who need emergency care. 

AdventHealth ER Flamingo Crossings
Rendering of the new AdventHealth ER at Flamingo Crossings Town Center, part of the Walt Disney World Resort in Orlando, Florida, United States. [Photo: screenshot from the event provided by AdventHealth]

The ER’s design and patient experience will be unique in the AdventHealth network, with Key West, Florida-influenced architecture and Disney-inspired touches to enhance the patient experience.

The approximately 19,000-square-foot (about 1770-square-meter) facility will have 24 private patient rooms (including pediatric-friendly rooms to make ER visits less stressful for young patients); respiratory therapy; diagnostic imaging including CT scans, X-ray, and ultrasound; and a full-service laboratory.

Under a renewed alliance announced in 2021, AdventHealth became the Official Health Care Provider at Walt Disney World Resort, as well as the Official Virtual Health Care Provider at Walt Disney World Resort. The renewed alliance builds upon more than two decades of relationship between the two organizations.

AdventHealth will also provide a diverse range of health care services and vacation planning tools to Walt Disney World Resort guests with health care needs ranging from the common cold to a chronic illness, both before and during their trips, through the AdventHealth World of Wellness.

“AdventHealth ER at Flamingo Crossings Town Center will offer emergency care and services for Disney guests, Disney cast, and local residents, delivered by the Official Health Care Provider of Walt Disney World Resort,” Rachel Hutter, Disney senior vice president of Worldwide Safety and Health, said.

AdventHealth ER at Flamingo Crossings Town Center is expected to open in 2023. The architect is HuntonBrady Architects, and the general contractor is Batson-Cook. 

The original version of this story was posted on the North American Division news site.