May 26, 2023

AdventHealth Opens Emergency Room Near Walt Disney World Resort

New state-of-the-art facility includes ground-breaking patient experiences.

Jose Luis Dieppa, AdventHealth News, and Adventist Review
AdventHealth hosted a ribbon-cutting ceremony at its new offsite emergency room department near Walt Disney World Resort in Florida, United States. [Photo: AdventHealth News]

AdventHealth recently hosted a ribbon-cutting ceremony at its new offsite emergency room department located at FLAMINGO CROSSINGS Town Center, bringing trusted emergency care and a first-of-its-kind patient experience for Central Florida visitors and community members, including Walt Disney World Resort guests and cast members.

To commemorate this important milestone in the latest chapter of the alliance in which AdventHealth became the Official Health Care Provider of Walt Disney World Resort, as well as the Official Virtual Health Care Provider of Walt Disney World Resort, special guests — Mickey Mouse and Minnie Mouse — participated in the ceremony.

“We are pleased to celebrate the grand opening of this unique and innovative facility, which will provide convenient, whole-person care for Central Floridians and visitors alike,” Randy Haffner, CEO of AdventHealth Florida, said. “We are combining AdventHealth’s clinical expertise and Disney-inspired designs to provide exceptional care within a calming environment. We want to provide this option so visitors can get the care they need with minimal disruption to their plans and enjoy the trip of a lifetime,” Haffner added.

The emergency room, located near the western gateway to Walt Disney WorldResort, will be staffed by a comprehensive clinical team including board-certified emergency physicians and nurses. The state-of-the-art design of the facility and team-member training will bring an enhanced patient experience for those who need emergency care and access to specialists including experts in the heart, stroke, and stomach pain.

The ER’s design and patient experience will be unique in the AdventHealth network, with Key West-influenced architecture and Disney-inspired touches and familiar characters from The Little Mermaid, Moana, and the Finding Nemo film series to enhance the patient experience. The patients’ journey to whole-person care begins with a unified water-themed setting, with the use of color, sound, and light to help patients feel at ease and feel whole. By utilizing unique technology, patients can create a peaceful and calming environment that puts control in the palm of their hands. Each patient room is equipped with a media screen that features custom Disney animated content.

The approximately 19,000-square-foot (1,765-square-meter) facility will have 24 private patient rooms; respiratory therapy; diagnostic imaging including CT scans, X ray, and ultrasound; and a full-service laboratory.

For Walt Disney World Resort guests with health care needs, AdventHealth also provides a diverse range of services and vacation planning tools for both before and during their trips through the AdventHealth World of Wellness. The AdventHealth World of Wellness is a health care ecosystem that offers Walt Disney World Resort guests access to convenient care services that are just a call or a click away.

“As the official healthcare provider of Walt Disney World Resort, AdventHealth is there to offer medical care for our guests if they need it. Their new full-service emergency room at FLAMINGO CROSSINGS Town Center is also a welcome addition to the community and its residents. On behalf of all of us here at Disney, I would like to congratulate AdventHealth as they open this beautiful new facility,” Walt Disney World Resort president Jeff Vahle said.

AdventHealth ER at FLAMINGO CROSSINGS Town Center opened to the public on May 23.

The original version of this story was posted on the AdventHealth news site.